•Led the overhaul of the global design system, reducing design-to-development handoff time by 50% across 4 cross-functional squads.

•Spearheaded user research for core product features, resulting in a 25% increase in day-30 user retention.

•Established accessibility guidelines that brought the platform into full WCAG 2.1 AA compliance.

•Designed and launched a new e-commerce mobile app that reached 1M+ downloads within the first 6 months.

•Conducted 50+ usability testing sessions to iterate on high-fidelity prototypes, improving checkout conversion by 15%.

•Mentored 3 junior designers and introduced a centralized component library.